Refund & Return Policy

At The Holy Clergy, we want you to be satisfied with your purchase. If you receive an incorrect, damaged, or defective product, please contact us so we can assist you.

1. Return Eligibility

We accept eligible returns within 7 days of delivery, provided that:

• The item is unused and unworn.

• The item is in its original condition.

• The item is free from stains, damage, washing, alterations, or other signs of use.

• The original packaging and applicable tags are included where possible.

Items that do not meet these conditions may not be eligible for return.

2. Incorrect or Damaged Items

If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs of the product and packaging where applicable

After reviewing the issue, we may offer a replacement, exchange, or refund depending on the circumstances.

3. Size Exchanges

If you order the wrong size, please contact us as soon as possible.

Size exchanges are subject to product availability and the item meeting our return conditions. Customers may be responsible for return and reshipping costs for size-related exchanges.

4. Non-Returnable Items

Certain products may not be eligible for return, including:

• Custom-made or personalized items

• Items that have been altered

• Items that have been worn, washed, stained, or damaged after delivery

• Items returned after the applicable return period

5. Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed using the applicable payment method or refund method available for the order.

Please allow [X] business days for the refund to be processed after approval. The time required for the refund to appear may also depend on your payment provider.

6. Return Shipping

If the return is due to an incorrect, defective, or damaged item received from us, [The Holy Clergy will cover reasonable return shipping costs / contact us for return instructions].

For returns due to a change of mind or incorrect size, [the customer is responsible for return shipping costs], unless otherwise agreed.

7. How to Request a Return

To request a return or exchange, contact us at:

Email: theholyclergy@gmail.com

Please include your order number and a brief description of the reason for the return.

We will provide further instructions after reviewing your request.

8. Important

Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.

The Holy Clergy reserves the right to refuse returns that do not meet the conditions outlined in this policy.